The Simpo Guarantee

The Simpo Guarantee promises that all of our products are free of manufacturing defects in material workmanship. Below are the Terms and Conditions of this Guarantee.

For all products, the guarantee covers for one year from the original purchase order date.

1. You will need to provide your order number and order date when contacting Simpo Tools Customer Service.
2. Photos and written description of the problem are required as proof of defects.
3. The Guarantee does not cover problems arising from improper use or abuse of the product.
4. We will send replacement parts or replacement products to properly address the issue to your complete satisfaction.
5. Only one replacement is offered for each original purchase.
6. Simpo Tools, Ltd. shall in no event be liable for any incidental or consequential damages.